Returns of unused cannabis, accessories and other merchandise will be accepted within 14 days of purchase in the province of purchase with a valid receipt and all original packaging. Refunds will be issued only in the original form of payment.
If you have received a product that you believe is not of expected quality, please contact our Customer Success Team at info@thecannabisretailstore.com with your order number and name. They will assist you in resolving the issue.
Sale or clearance items are considered final sale - unless you have received a product that has been damaged or deemed defective. Purchase of seeds are final sale. Gift Cards are final sale.
Contact Us
If you have any questions, please contact us at 226-918-6257